BRANCH MANAGER

Job Description

I&M Bank Uganda is a commercial bank headquartered at Kingdom Kampala with a growing regional presence.  The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position:

JOB TITLE: BRANCH MANAGER

LOCATION: KINGDOM KAMPALA

REPORTS TO: HEAD OF RETAIL

 Job purpose:

• The purpose is to drive aggressively the branch business growth and profitability by identifying, developing, and maintaining relationships with customers, agents, and other Bank channels.
• To improve productivity, streamline branch activities and align with the Bank’s KPIs to maximize results and achieve peak performance levels.

Key responsibilities & Accountabilities:

• To identify and develop a target pipeline of Assets and Liabilities from retail and SME Business segment and ensure, the budgets set are achieved to the expected performance.
• Develop and implement sales plans.
• Increase awareness for the Bank within the community.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained.
• Ensure compliance to know your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
• Review the credit file originated by sales team and make adequate recommendations to the credit approvals authorities within the acceptable TAT.
• Ensure Loan portfolio accountability, Monitoring and Quality of assets is enhanced from origination and after disbursement.
• Draft and submit forecasts and strategy plan of the Branch.
• Adhering to high ethical and professional standards.
• To ensure the Branch is performing within the acceptable benchmarks (Loan to Deposit Ratio, cost of funds, NPL Ratio, staff productivity, cost to income Ratio).
• Ensure 100% compliance to the Bank’s Policies and procedures.
• Evaluating employee performance and providing feedback and coaching as needed.
• Daily financial Report’s monitoring
• Respond to customer queries.

 Minimum Education Qualification:

Bachelor’s degree in finance, Business, Accounting, Commerce Statistics, Actuarial Science, Computer Science or Quantitative Economics or its equivalent

Professional Accounting Qualification:

Chartered Institute of Management Accountants Advanced Diploma, Chartered Financial Analyst, Association of Chartered Certified Accountant qualification or Certified Practicing Accountant qualification, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Internal Auditor (CIA) is an added advantage

Work Experience:

Over 5 years working experience in Banking Sector of which three should be at a Managerial level position.

Required Competencies (Knowledge, Skills & Abilities):

·       Leadership and Decision-making skills

·       Analytical skills and attention to detail

·       Good knowledge in the lending/Credit.

·    Excellent communication and interpersonal skills for building and maintaining client relationships.

·       Sales/Marketing skills and negotiation skills

·       Knowledge of the Banking industry

·       Knowledge of banking operations, policies, and procedures.

·       Critical Thinking & Problem-solving skills.

·       Ability to multitask and function effectively under pressure.

·       Performance Measurement & Assessment Skills 

Note: Deadline for this job posting is 28 June 2025 at 5:00pm and only shortlisted candidates will be contacted

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