Manager, Client Relations

Job Description

Position Function
To be in charge of marketing, Public Relations as well as managing media relations in line with UPL goals and objectives.

DUTIES AND RESPONSIBILITIES

Marketing
i. Ensure that all company products are supported to realize their target on market share, revenue and awareness.
ii. Manage all matters handled by the marketing agency.

B. Public Relations
i. Ensure that all clients of the company (internal and external) receive adequate attention at all times.
ii. Ensure a positive corporate image for Posta Uganda

C. Media Relations
i. Manage all matters concerning the media
ii. Ensure active engagement on all social platforms (twitter, WhatsApp, email).

KEY PERFORMANCE INDICATORS

1. Increased brand recognition/awareness among target audience.
   
2. Growth in social media followers and engagement rate.
   
3. Growth in revenue attribute to marketing campaigns.
   
4. Increase in positive media mentions, press releases, and interviews in target publications.
   
5. Management and reduction of negative publicity incidents.
   
6. Timely and effective handling of crises with minimal negative impact on UPL’s brand.

PERSON SPECIFICATIONS

Qualifications:

1. An Honors Bachelor’s Degree in Marketing, Public Relations, Communications, Journalism or Media Relations from a recognized University.
   
2. Preference shall be given to candidates who possess membership in a reputable Professional Accountancy body such as Chartered Institute of Marketing (CIM), Accredited Public Relations (APR), Chartered Institute of Public Relations (CIPR).

Experience:

Six (06) years’ experience at least four (04) of which should have been at the Officer or Supervisory Level in a reputable organization.

Competencies:

1. Communication and Interpersonal skills
2. Strategic thinking and planning
3. Media and Public Relations expertise
4. Digital marketing and social media savvy
5. Analytical and Data Driven Decision Making
6. Creative and Brand oriented
7. Leadership and team collaboration.

Uganda Post Limited (T/A) Posta Uganda is inviting qualified persons who meet the stated minimum requirements to apply for the vacancies which exist within the Company. Interested candidates should send their application letter; attach certified copies of academic transcripts and certificates as well as a detailed CV, to reach the address below not later than 31 March 2025.

The Head, Department of Human Resource and Administration Posta Uganda
P.O Box 7106 Kampala
Please Note:

1. Applications received after the deadline will not be considered.
2. Candidates who do not receive feedback within a month from the deadline should consider their applications unsuccessful.
3. Posta Uganda is an Equal Opportunity employer. Women are particularly encouraged to apply.
4. Any form of lobbying or canvassing for appointment shall lead to automatic disqualification.
5. Candidates shall be required, among others, to present the following:
   Endorsement Letter duly stamped by their Local Council 1 Chairperson
   Three Reference Letters.
6. Prior to appointment on the job, Posta Uganda shall carry out independent reference checks for all the documentation mentioned above.

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