Manager – Cash Centre

Job Description

Reporting to the Head of Central Operations, the role holder will be responsible for managing, coordinating, organizing and controlling all activities performed by the Cash Centre; assess and understand the risks associated with the handling of cash and maintain an effective system of controls.

KEY ACCOUNTABILITIES:

• Develop, implement and enforce cash management policies, processes and procedures, to mitigate the risks associated with physical cash.
• Identify process gaps in the cash Centre and implement system enhancements for all the products.
• Reporting and escalation of any cash discrepancies to the Head of Central Operations and Business Heads.
• Reconciliation and balancing of the cash accounts. Investigate and clear any reconciliation items in a timely manner.
• Investigate and clear queries that relate to cash in a timely manner, provide update and escalations of queries internally and externally, keeping stakeholders informed of any issues or difficulties.
• Management of the Cash in Transit service and coordination for the Branches and Customers.
• Manage, motivate and develop staff as well as fostering a team approach by actively building strong working relationships within the unit as well as identification of training needs.
• Review service reports for the processing and clearing unit to detect service failures and enforce corrective measures.
• Effectively manage service providers to ensure that they deliver as per their contracts and their timelines and validation of invoices.
• Enforcing proper key and cash management practices around the cash centre to include but not limited to monthly surprise checks, enforcing dual control etc.
• Custodian to the Central cash vault and therefore prime key custodian.
• Adherence to the BOU cash management guidelines and correspondences timely.
• Prepare and submit reports to the Head of Central Operations on operational issues, opportunities and development plans and achievements within agreed timescales.

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• Bachelor’s degree.
• Training in Basic Banking and cash management practices.
• Minimum working experience of 6 years in a Financial Institution, and at least 3 years Banking experience in Branch Operations.
• Ability to plan and manage cash requirements so as to balance the cash requirements and insurance limits.
• Must be able to handle multiple priorities and multi-task well to ensure accurate and timely completion of all tasks.
• Ability to supervise, train staff, including organizing, prioritizing, and scheduling work assignments.
• The ability to communicate information and ideas in a clear and concise manner.
• Ability to determine appropriate measures in order to achieve set goals and objectives, prioritization and coordination of measures, and control of activities to ensure desired outcomes.
• General awareness of risk management practices.
• High level of integrity and ethical standards.
• Good communication skills.
• Strong skills at relationship building.
• Decision Making abilities.
• High levels of accuracy and speed.
• Effective organisational and motivational skills.
• Excellent Inter-personal skills.

INVITATION

If you believe you meet the requirements as noted above, please use the link below to apply;

careers.dfcugroup.com

Once there, click on “Career Opportunities” to get started. (We recommend using Google Chrome for the best experience.)

Deadline: Wednesday 3^rd September 2025

Only short-listed candidates will be contacted.

Please note that all recruitment terms and conditions as stated in the HR Policies and Procedures Manual shall apply.

CLICK HERE TO APPLY