Archivist

Job Description

KEY RESPONSIBILITIES

Business and Financial performance

• Maintain the Records and Archives Management Programme (RAMP) to ensure effective information dissemination across the institution.
• Develop and maintain an Automated Records Management System to enhance efficiency and reduce operational costs.
• Supervise off-site archives and ensure all records are properly stored and maintained for cost-effective retrieval and reference.

Customer Excellence

• Ensure efficient and timely retrieval of documents to support internal and external customer service requirements.
• Maintain a log of document retrieval requests and ensure proper management of associated service charges.
•  Guarantee accessibility of accurate and reliable records to facilitate smooth business operations and informed decision-making.

Leadership and people management

•  Train and guide staff on proper records management procedures, including file creation, maintenance, and closure, to ensure quality and consistency.
• Promote a culture of accountability, professionalism, and continuous improvement within the EBS Unit

Process, control and operational performance.

•  Implement, monitor, and control the Bank’s Records Management Policy in line with the overall Bank strategy in liaison with Head EBS
• Ensure compliance with data protection and privacy regulations, maintaining confidentiality and integrity of all records.
• Oversee disaster preparedness and recovery policies related to record preservation and access.
• Ensure that records are protected against unauthorized access and data breaches/ leakages.

Strategic initiatives

• Align records and archives management practices with the Bank’s strategic objectives and regulatory requirements.
• Integrate records management with business continuity and information security frameworks.
• Identify opportunities to digitize and automate records and fleet operations for improved efficiency and data integrity.

Continuously review and enhance the policies and procedures to align with evolving business needs and regulatory expectations.

Education

• Bachelor’s degree in Records and Archives Management, Library and Information Science, Business Administration, or a related field.

Experience

• Minimum of 5 years’ experience in Records Management or Information Governance within a financial institution or large organization.
• Proven experience in Records management operations, including vendor management and compliance monitoring.
• Experience in developing and implementing automated record-keeping systems is an added advantage.
• Knowledge of data protection laws and records retention standards is essential

Skills & Personal Attributes

•  Strong analytical and organizational skills.
•  Excellent knowledge of records classification, indexing, and archival systems.
•  Proficiency in digital record-keeping and document management systems.
• Strong communication, negotiation, and report-writing skills.
• High attention to detail with the ability to manage multiple priorities.
• Sound understanding of operational controls, compliance, and governance frameworks.
•  Proficient in MS Office and database management tools.
• High integrity and confidentiality.
• Proactive problem solver with a hands-on approach.
• Self-driven and results oriented.
•  Strong leadership and teamwork abilities.
• Customer-focused with a continuous improvement mindset.
•  Adaptable and sensitive to cross-cultural work environments.

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