Sales and Customer Care Personnel

Job Description

Are you a people person with a knack for closing sales and providing exceptional customer service? We’re looking for Sales and Customer Care Personnel to elevate our customer experience and drive sales growth. As the frontline ambassador of WAYA, you’ll engage with customers, resolve issues, and help them find the perfect products to suit _their needs. If your commitments can’t allow you to offer 7 days, do let us know for a minimum of 3 days a week.

Key Responsibilities

1. Drive Sales Growth: Engage with customers, recommend products, and exceed sales targets.
2. Provide Stellar Customer Service: Respond promptly to inquiries and resolve issues to ensure customer satisfaction.
3. Manage Customer Relations: Build strong relationships, follow up on purchases, and encourage repeat business.
4. Process Orders and Payments: Handle transactions smoothly and efficiently
5. Support Marketing Initiatives: Promote new products, sales events, and special offers.
6. Maintain Product Knowledge: Stay updated on our product range and share insights with customers.
7. Handle Customer Feedback: Collect and report feedback to improve our products and services.
8. Assist in Store Operations: Support day-to-day operations, restocking, organizing displays, and maintaining a welcoming shopping environment.