ICT Business Analyst

Job Description

To bridge the gap between the company’s business needs and technology solutions. Their primary role is to ensure that the company’s information technology systems align with its investment goals, operational strategies, and regulatory requirements. Specifically, they:

• Configer the OIPA System to build features according to business requirements and accepted design protocols.
• Perform investigations to understand defects, incidents reported by business users at the technical configuration level.
• Participate in feature design sessions with the business analysts and Subject Matter Expects.
• Attend to service requests from users related to the OIPA system and the attendant underlying platforms. Eg Running sql scripts and generating ad hoc reports.
• Manage ongoing system changes as requested by the business including patch and version upgrades.
• Provide input in efforts to size and quantify effort to build or make changes to the OIPA system.
• Perform merge, release and code deployment processes in liaison with the release management team.
• Ensure all best practices are maintained in configuration and responsible for delivering reusable configurations to ensures re-use and sharing at Pan-Africa level is optimized.
• Stakeholder engagement and facilitate client support meetings.
• Conduct user training on the OIPA system.
• Ensure technical integrity of the solution and that all system changes align with coding standards and principles to ensure adherence to IT governance standards.
• Provide input in guaranteeing the integrity of the system from an IT and business risk perspective.
• Providing access to business users on the OIPA system

Requirements.

1. University Degree (Computer Science)
2. Good Knowledge of ORACLE
3. Good Knowledge of Database Support [SQL]
4. Good Knowledge of Business analytics.

Skills

Business, Business Analytics, Business Needs, Business Requirements, Business Risks, Database Reporting, Design, Facilitation, Information Communication Technology (ICT), Information Technology (IT), Information Technology (IT) Systems, Investments, IT Governance, Operational Strategies, Oracle, People Management, Regulatory Requirements, Technological Systems

Education

Bachelors Degree (B): Computer and Information Science (Required)

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