Office Assistant

Job Description

ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.

About This Role

The office Assistant is tasked with cleaning office premises, carry out errands, and render welfare and other support services for the smooth running of ChildFund operations.

Required Experience and Education

• A Certificate in customer care is essential.
• A minimum of Two (2) years hands-on experience in a similar job area in a child-focused development organization.
• Demonstrable attitude for teamwork
• Ability to communicate effectively in English.
• A minimum of “A” Level (U.A.C.E) with a Certificate in Catering and Hospitality Management.

Primary Responsibilities

• Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills that will enable you to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the Child Safeguarding Policy.
• Maintains cleanliness both inside and outside the office premises at all times.
• Washes the floors and windows at the premises every day.
• Ensures that washrooms are kept clean and well stocked with necessities (toilet paper, towels, spays etc) every day.
• Cleans all offices, verandahs, empties and cleans dustbins and wastepaper baskets on daily basis and disposes rubbish in designated areas only.
• Daily ensures that all office furniture and equipment are clean and well arranged.
• Always ensures availability of office cleaning materials, reports replenishment and / or purchases kitchen utilities/materials/ requirements timely.
• Maintains the kitchen area, cleans all surfaces, sink, cooker, refrigerator and other appliances before preparing tea.
• Ensures that the kitchen store is well stocked with necessary kitchen utilities at all times.
• Ensures that the kitchen stock/bin cards for all kitchen stores purchases are updated all the times.
• Ensures that all requirements for tea/coffee making are available in the kitchen and pantry counter at all time.
• Prepares and serves tea on time and in a clean environment.
• Safeguards all utensils and kitchen equipments and report any loses and damages immediately to the supervisor.
• Prepares and submits monthly requests and reports for essentials a week before the month ends. Ensures that any information observed during cleaning is kept confidential.
• Safe guards all valuables found during cleaning.
• Supports with the photocopying and binding of documents as and when assigned.
• Performs any other duties that may from time to time be assigned by the immediate supervisor.

ChildFund’s Core Competencies

• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
• Results orientation gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision-making uses good judgment, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
• Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
• Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

• Ability to speak and write in English.

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