Telesales Agent

Job Description

Department – Sales

Supervisor – Telesales Team Leader

DUTIES AND RESPONSIBILITIES

• Conduct outbound calls to potential customers to introduce and promote Mogo’s financial products.
• Effectively explain product features, benefits, and terms to customers, tailoring the pitch to suit their specific needs.
• Respond to inbound inquiries and convert leads into successful sales.
• Follow up on warm leads and manage a pipeline of prospects.
• Maintain accurate records of customer interactions, in ERP.
• Provide exceptional service by addressing customer questions, concerns, and objections professionally.
• Build strong relationships with customers to ensure satisfaction and repeat business for MOGO.
• Consistently meet or exceed individual and team sales goals and key performance indicators (KPls).
• Adhere to all company policies, procedures, and regulatory requirements.
• Undertake any other tasks assigned by the supervisor

QUALIFICATIONS

• At least a year’s experience in a Sales and/or customer support role
• Proficiency in customer relationship and its processes
• Strong communication, organizational, and computer literacy skills

How to Apply:

All suitably qualified and interested candidates should send their applications and up-to-date CVs to careers@mogo.co.ug with the subject “Telesales Agent”